New York Attorney General Letitia James announced that as of March 21, retail stores and food establishments across New York state are required to accept cash payments.

Businesses can no longer refuse cash or add additional fees for customers who choose to pay with it. 

According to James, this policy emphasizes that “New Yorkers have a right to service no matter how they choose to pay” and ensures that everyone can participate in everyday economic activities.

However, there are some exceptions to the law. Stores are not required to accept bills larger than $20. Certain businesses are not required to accept cash unless the transaction takes place in person. These include online retailers, transactions made via telephone and mail and facilities that use automated systems. 

These exceptions are put in place because cash payment may not be possible or practical for these situations. 

The new law reflects a similar one that went into effect in New York City in 2020 banning cashless businesses. 

This local law also aimed to protect consumers paying with cash and prevent discrimination, ensuring equal access to goods. 

The new statewide law expands those same protections, ensuring residents across New York can receive goods and services no matter how they choose to pay. 

Businesses that violate this law may face penalties. If a store or restaurant refuses cash or charges a fee for using it, they may be subject to a fine of up to $1,000 for the first offense and $1,500 for repeated offenses, enforced by the state.

New Yorkers who believe that a business is violating the law are encouraged to file a complaint directly with the Attorney General’s Office online or by calling 800-771-7755. 

The public is encouraged to complain to the company or individual directly first before filing a claim.